Introduction
This Privacy Policy explains how Anahi Ayala Iacucci (“we,” “us,” or “our”) collects, uses, and discloses information collected through my website located at psychotherapyforcomplextrauma.org (“Website”). We are committed to protecting the privacy of our website visitors and clients (“you” or “your”).
Information We Collect
We collect two types of information through our Website:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and any information you provide in contact forms or during online scheduling. We only collect personal information that you voluntarily provide to us.
- Non-Personal Information: This includes information that cannot be used to identify you, such as your browser type, operating system, IP address, browsing history, and demographic information (e.g., age, gender). This information is collected automatically through the use of cookies and other tracking technologies.
Use of Personal Information
We use your personal information for the following purposes:
- To respond to your inquiries and requests
- To schedule and manage your therapy sessions
- To provide you with information about our services
- To send you appointment reminders and other administrative communications
We will never sell or share your personal information with third parties for marketing purposes.
Use of Non-Personal Information
We use non-personal information to improve the functionality of our Website, understand how our Website is used, and personalize your experience. We may also use non-personal information for research purposes or to provide aggregated data to third parties.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect non-personal information about your use of our Website. Cookies are small data files that are stored on your device when you visit a website. You can configure your browser to refuse cookies, but this may affect your ability to use certain features of our Website.
Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Children’s Privacy
Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.
Data Retention
We will retain your personal information for as long as necessary to provide you with services, comply with legal requirements, or resolve disputes.
Your Rights
You have certain rights regarding your personal information, including the right to access, correct, or delete your personal information. You can also object to the processing of your personal information or request that we restrict the processing of your personal information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our Website.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
NCPS Code of Conduct
We are committed to complying with the NCPS Code of Ethics. The code sets out the fundamental principles that inform the National Counselling and Psychotherapy Society’s (NCPS) approach to ethical issues. It also provides expectations of how practitioners will conduct themselves as members of the NCPS with these principles in mind. You can find it here.